Working With Your Specialty Pharmacy

 

Taking medications as prescribed by your healthcare provider is key to getting the best possible results. That’s why having the support of a specialty pharmacy is helpful. 

You will work directly with a specialty pharmacy, which is different than the traditional retail pharmacy that you typically use to get your prescriptions filled. 

WHAT IS A SPECIALTY PHARMACY?

  • There is not a physical store location. That means you don’t have to leave your home to reorder or receive your medications
  • You can depend on a call from a specialty pharmacy representative letting you know when it is time for your next prescription to ship
  • You are supported by representatives who can answer questions about your medications and how they work
  • They will ask you to confirm your current mailing address and let you know that your treatment is on its way
  • Typically, your medications are conveniently delivered right to your home

THINGS YOU SHOULD REMEMBER

Always return calls from the NORTHERA Support Center and your specialty pharmacy because they cannot send your medication without speaking to you first. Please note that these calls will appear as “blocked,” “private,” or “unavailable” on your caller ID

Call the NORTHERA Support Center at 1-844-601-0101 if you have a change of address, phone number, healthcare provider, or insurance. It’s important to keep your information updated to prevent any delays

You will be set up to receive automatic refills based on your prescription

Call your specialty pharmacy or the NORTHERA Support Center number if you are running low on medication and have not yet received a call regarding a refill

IMPORTANT SAFETY INFORMATION

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WARNING: SUPINE HYPERTENSION (this is high blood pressure while lying down)

When lying down, elevating the head and upper body lowers the risk of high blood pressure. Check your blood pressure in this position prior to starting and during NORTHERA treatment. If you experience high blood pressure, talk to your doctor about your NORTHERA treatment.

IMPORTANT SAFETY INFORMATION

EXPAND

WARNING: SUPINE HYPERTENSION (this is high blood pressure while lying down)

When lying down, elevating the head and upper body lowers the risk of high blood pressure. Check your blood pressure in this position prior to starting and during NORTHERA treatment. If you experience high blood pressure, talk to your doctor about your NORTHERA treatment.

For more information, please see the full Prescribing Information, including Boxed Warning for supine hypertension.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.